Terms of Service

Last updated: May 28, 2026

Acceptance Of Terms

These Terms of Service govern your use of OmniVideoLab, including omnivideolab.com, AI product photo generation, product background generation, product photo to video generation, checkout, account, and support features. By using the service, you agree to these terms. If you do not agree, do not use the service.

The Service

OmniVideoLab lets ecommerce sellers upload product images and create product photos, background scenes, short ad-ready product videos, and related marketing copy. AI outputs are generated from the information you provide and may vary.

The service is for ecommerce creative production and informational use. It does not guarantee advertising platform approval, marketplace compliance, legal clearance, or sales performance.

Your Responsibilities

You agree to:

You may not use the service to upload illegal, abusive, infringing, deceptive, adult, politically sensitive, or restricted content, or to interfere with the security, performance, or availability of the website.

Uploaded Content And AI Outputs

You keep ownership of product images and content you upload. You grant OmniVideoLab a limited license to host, process, transform, store, display, and transmit uploaded content as needed to generate and deliver your requested product images, videos, ad copy, previews, paid outputs, support responses, or related product functionality.

AI-generated outputs are provided as-is. We do not guarantee that every product image, background scene, video, caption, call to action, or generated claim will be accurate, complete, policy-compliant, or suitable for every product category, marketplace, ad platform, or business use.

Accounts And Credits

Some features may work without sign-in, while generation, billing management, credits, project history, downloads, or support workflows may require an account or checkout email. You are responsible for activity connected to your account and for keeping your sign-in method secure.

Credits, included features, usage limits, and expiration rules are shown on the website or during checkout. High-cost generation features, including product video generation, may require sufficient credits or payment before processing starts.

Pricing, Payments, And Refunds

Prices, credits, subscriptions, one-time packs, and included features are shown on the website or during checkout. Payments are processed by third-party payment providers. You agree to pay all charges you approve at checkout.

Subscription plans renew until canceled. Billing portal access, cancellation, and refund handling may depend on the payment provider and the product purchased. Where the website shows a money-back guarantee, failed-generation credit refund, or refund policy, contact support within the stated window so we can review the request.

Compliance And Commercial Use

Paid outputs may be used commercially if you have the rights to the uploaded inputs and your use complies with applicable law and platform policies. Free or watermarked outputs may be limited to preview or non-commercial testing where stated on the website.

You are responsible for reviewing generated materials for product accuracy, trademark use, comparative claims, medical or health claims, financial claims, regulated-product claims, and platform-specific advertising requirements.

Privacy

Our Privacy Policy explains how we collect and use information, including uploaded product photos, project data, checkout data, cookies, and support messages.

Intellectual Property

The website, branding, interface, copy, software, generation flows, and other service materials are owned by OmniVideoLab or its licensors. You may not copy, resell, reverse engineer, or misuse the service except as allowed by law or by these terms.

Availability And Changes

We may change, suspend, or discontinue parts of the service at any time. We may also update pricing, credits, features, models, providers, and policies. We are not responsible for delays, interruptions, or generation failures caused by infrastructure, third-party providers, payment processors, user devices, or events outside our control.

Termination

We may suspend or terminate access if we believe you violated these terms, created risk for the service or other users, abused checkout or support systems, or used the service unlawfully.

Disclaimers And Limitation Of Liability

The service is provided "as is" and "as available." To the fullest extent permitted by law, OmniVideoLab disclaims warranties of accuracy, fitness for a particular purpose, uninterrupted availability, non-infringement, and advertising or marketplace compliance.

To the fullest extent permitted by law, OmniVideoLab will not be liable for indirect, incidental, special, consequential, punitive, or lost-profit damages arising from your use of the service.

Changes To These Terms

We may update these terms when the product, providers, or legal requirements change. The updated version will be posted on this page with a new "Last updated" date. Continued use of the service after changes means you accept the updated terms.

Contact

For terms, billing, refund, privacy, or support questions, contact us at support@omnivideolab.com.